Studio Policies Overview
The following policies are in place to ensure clear communication, consistent training, and a positive experience for every Carolina Collective Dance family.
Registration & Discounts
Annual Registration Fee: $30 per family (non-refundable).
Sibling Discount: 10% off tuition for each additional sibling enrolled.
Payment Policy
Carolina Collective Dance is a monthly-tuition program, and enrollment reserves your dancer’s spot in class regardless of attendance.
Billing Date: Tuition is processed on the 25th of each month for the following month.
Tuition Structure: Tuition is billed month-to-month and is based on four classes per month.
Five-Class Months: When a month includes five class dates, no additional tuition is charged.
Closures & Calendar: Our tuition structure accounts for scheduled studio closures throughout the season.
Accepted Payment Methods: We accept Visa, Mastercard, and Discover.
Required Payment Method on File: A valid credit/debit card or bank account must be kept on file to process tuition and fees.
Authorization to Charge: By enrolling and maintaining a payment method on file, the cardholder/account holder authorizes Carolina Collective Dance to charge the credit card or bank account provided for tuition, fees, and any applicable charges in accordance with studio policies.
Declined Payments: A $5 declined payment fee will be applied for any failed or declined transaction.
Late Fees: A $5 late fee per week will be added to past-due balances beginning after the billing date.
Past-Due Accounts: Accounts more than 30 days past due will be placed on hold, and dancers may not attend class until the balance is paid in full and the account is current.
Refunds: Tuition and fees are generally non-refundable; however, refunds may be considered on a case-by-case basis at the sole discretion of Carolina Collective Dance and must be requested in writing.
Makeup Classes
Makeup classes must be completed within 30 days of the missed class.
Please schedule makeup classes through the Parent Portal.
For help selecting an appropriate makeup option, contact info@carolinacollectivedance.com or visit the front desk.
Makeup Class Policy
Makeup classes are offered as a courtesy when a dancer misses a class in which they are currently enrolled. A makeup class must be age-, level-, and genre-appropriate and is subject to teacher approval, classroom capacity, and availability.
Makeup classes may not be used to attend a class in which the dancer would otherwise be required to enroll and pay tuition. They may not be used as additional training, to supplement a dancer’s current schedule, or as a substitute for regular enrollment.
Specialty classes, including pointe, pre-pointe, company technique, production, choreography, rehearsals, private lessons, and other invitation- or placement-based classes, are not eligible to be used as makeup classes unless prior approval is given by the studio director.
Production and choreography classes are progressive and depend upon consistent attendance, established formations, and previously taught material. For this reason, dancers who are not enrolled in the class may not attend as a makeup.
Pointe and pre-pointe classes require specific training, placement, equipment, and teacher approval. Attendance is limited to dancers who are officially enrolled or who have received advance written permission from the studio director.
Makeup classes are not guaranteed and have no cash or tuition value. No refunds, credits, or prorated tuition will be issued when an appropriate makeup class is unavailable.
Cancellation Policy
At Carolina Collective Dance, your happiness is our priority. We proudly offer a 30-Day Money-Back Guarantee for new families. If you are not satisfied within your first 30 days, we will provide a full refund of tuition paid during that time.
After the initial 30 days, we require a 30-day written notice to withdraw from classes.
Billing Date Reminder: Tuition is processed on the 25th of each month for the upcoming month.
To avoid being charged for the next month, the withdrawal form must be submitted at least 30 days prior to the 25th.
Withdrawal requests must be submitted via the official withdrawal form on our website:
www.carolinacollectivedance.com
Please note:
Verbal notice or email does not constitute official withdrawal.
If the 30-day notice requirement is not met prior to the 25th billing date, tuition for the following month will still be due.
Dress Code
Our full dress code is listed at: www.carolinacollectivedance.com/dresscode
Please follow all guidelines for your dancer’s class. If questions arise, contact us and we are happy to help.
Photography & Media Release
Students enrolled at Carolina Collective Dance, LLC grant permission for the studio to use their image and/or likeness in photo and video for promotional and advertising purposes.
Class Policies
Please arrive 5 minutes early, dressed and ready to begin.
Dancers should stretch prior to class to help prevent injury and maximize class time.
Studio updates are shared via email, Instagram, and text; please monitor communication regularly.
In the event of an emergency closure, you will receive an email with details.
Help us keep our space clean—no gum, and no food or drink in dance rooms (water is the only exception).
Dancers are responsible for cleaning up after themselves and disposing of trash properly.
Lost and found items are held for 30 days; unclaimed items will be donated.
Please avoid interrupting teachers during class. If you need to discuss something, schedule an appointment or contact the front desk.
No cell phones are permitted inside dance rooms unless a teacher has approved filming; personal belongings should remain in the hallway.
Class Placement
Class placement is subject to change. Dancers are assessed annually, and placement is determined at the discretion of Carolina Collective Dance staff to support each dancer’s development and success.
Curriculum
Our curriculum is intentionally designed to develop strong technical foundation using current, industry-relevant training methods. Our goal is to provide a well-rounded environment where dancers feel confident, supported, and motivated as they grow.
Season Dates
Carolina Collective Dance’s season runs from August 1 through July 31
Private Lesson Cancellation and no-show policy
Private lessons require the reservation of both an instructor’s time and studio space. Because these times are held specifically for an individual dancer, the following cancellation policy applies to all private lessons at Carolina Collective Dance Centre.
24-Hour Cancellation Requirement
Private lessons must be canceled or rescheduled at least 24 hours prior to the scheduled lesson time to avoid being charged.
Late Cancellations & No-Shows
A cancellation made within 24 hours of the scheduled lesson, or failure to attend a scheduled lesson without notice, will be considered a late cancellation/no-show.
Carolina Collective will allow one courtesy exception per dancer, per season for a late cancellation or no-show. After the courtesy exception has been used, the family will be responsible for the full cost associated with the scheduled private lesson, including the instructor’s fee and applicable studio room rental fee.
This policy applies because:
• The instructor has reserved that time specifically for your dancer and may be unable to fill the opening on short notice.
• Studio space has also been reserved specifically for the lesson and may be unavailable for another dancer to rent.
• Both the instructor and studio have committed their time and resources regardless of whether the dancer attends.
Future Private Lessons
Any outstanding private lesson or room rental fees resulting from a late cancellation or no-show must be paid before another private lesson may be scheduled.
We understand that illnesses, emergencies, and unexpected circumstances happen, which is why we provide one courtesy exception. After that exception, we ask families to respect the time and financial commitment of our instructors and the studio by honoring scheduled private lesson reservations.
By scheduling a private lesson, families acknowledge and agree to this cancellation and no-show policy.
Thank you for respecting our instructors’ time, our studio space, and the dancers who may otherwise have been able to utilize that appointment.
Assumption of Risk, Release of Liability & Indemnification Agreement
By enrolling in and/or participating in any activities at Carolina Collective Dance, LLC (“Studio”), you acknowledge and agree that participation in dance, classes, rehearsals, performances, events, and use of the Studio’s facilities, equipment, and services involves inherent risks of injury to persons and property. The student and parent/guardian voluntarily assume full responsibility for all such risks.
In consideration for being permitted to enter the Studio premises and/or participate in any Studio-related activities (whether on or off site), including but not limited to classes, rehearsals, performances, events, instruction, observation, or use of facilities and equipment, the student and parent/guardian agree as follows:
Release of Liability
The student and parent/guardian hereby release, waive, and discharge Carolina Collective Dance, LLC, its owners, directors, employees, independent contractors, agents, and representatives (“Released Parties”) from any and all liability, claims, demands, actions, or causes of action for loss, damage, or injury to person or property, including death, arising out of or related to participation in Studio activities or presence on Studio premises, whether caused by the negligence (active or passive) of the Released Parties or otherwise, to the fullest extent permitted by South Carolina law.
Indemnification
The student and parent/guardian agree to indemnify and hold harmless the Released Parties from any loss, liability, damage, or cost incurred as a result of the student’s participation in Studio activities or presence on Studio premises, whether caused by negligence or otherwise.
Health Representation
The parent/guardian represents and warrants that:
The student is in good physical condition and does not have any illness, injury, or medical condition that would prevent safe participation in dance or related activities; and
A physician has been consulted, if necessary, regarding the student’s ability to safely participate in a dance and/or exercise program.
Risks associated with participation include, but are not limited to:
Injuries resulting from dance and exercise activities
Sprains, fractures, torn ligaments or muscles
Heat-related illness
Cardiovascular events such as heart attack or stroke
Accidents occurring on Studio premises or at Studio-related events
Severability
This Agreement is intended to be as broad and inclusive as permitted under the laws of the State of South Carolina. If any portion is determined to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
By signing, the student and/or parent/guardian acknowledge that they have read this Assumption of Risk, Release of Liability, and Indemnification Agreement in its entirety, fully understand its terms, and agree to be legally bound by it. They acknowledge that no oral representations or statements have been made beyond this written agreement and that they clearly understand the obligations contained herein.